About My Own Church Help

My Own Church Help is a resource for all users who want to learn how to use My Own Church. It is designed to help you quickly get to the information you need to perform a task or understand a concept. The Help system includes both reference information for those needing to find a quick answer about a feature or a function as well as "how-to" information for those who need step-by-step instructions to complete a specific task. This topic describes how to use and navigate the Help system.


Opening the Help

Main Features

Types of Help

Opening the Help in a Separate Window

Using the Navigation Pane to Find a Topic

Using Your Browser's Back Button to Go Back to Your Previous Location

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Closing the Help

Opening the Help

The My Own Church Help option on the Help menu opens the entire Help system. After you open the Help, you can use the navigational aids within the Help to locate specific Help topics.

To open the Help:

  1. On the Welcome page, log in to ConnectNow.

  2. Select the Home tab.

  3. In the top-right, select the HELP link and then the My Own Church Help option, as shown in the following illustration:

The first page of the general Help is displayed on a separate browser tab. If you want to open the Help in a separate window so that you can view the Help contents alongside the page in the application, go to Opening the Help in a Separate Window.

Help topics can be displayed in your browser either as a split screen, with the navigation toolbar in the left pane, or as a full screen with no navigation toolbar.

In some browsers, you may need to click the Show link in the upper-left to display the left navigation pane.

Main Features

The following illustration identifies key features of the Help. Depending on the browser you are using, your Help interface may differ slightly from the one shown. The features, however, are the same.

Types of Help

The Help system consists of two main types of help:

       Reference summary Help

       How-to (instructional) Help

Reference Summary Help

Reference summary Help is available when you are viewing any one of the main pages in My Own Church. A main page is accessed by clicking one of the main buttons on the Home tab, such as Giving History and Pictorial Directory (if available). You access reference summary Help from the main HELP menu by selecting the Help with this Page option:

Reference summary Help is sometimes called "crib sheet" Help. This type of Help is concise, and because it is intended for quick reference only, provides you with no more than a summary of the buttons, menus, and other controls on the page you are viewing. Reference summary Help topics typically consist of an illustration of the page with the buttons and icons labeled to identify their function. The information provided is just enough to jog your memory, but seldom enough to enable you to learn how to use a particular feature or function from scratch. If you need instructions on how to use a particular feature, reference summary Help topics contain links to "how-to" help topics that take you to the step-by-step instructions needed to complete a particular task.

The following procedure shows you how to access a reference summary Help topic:

  1. Click a main page button.

For example, click to display the Home page.

  1. In the top-right, select Help and then the Help with this Page option, as shown in the following illustration:

The Help topic for the specific page you are viewing is displayed:

In some browsers, you may need to click the Show link in the upper-left to display the left navigation pane.

 

To close the navigation pane, click :

How-to (Instructional) Help

Most of the topics in the Help system are "how-to" topics. These topics contain detailed information about a feature and provide step-by-step instructions for performing a specific task. To find a "how-to" Help topic:

  1. In the top-right, select the HELP link and then the My Own Church Help option, as shown in the following illustration:

The Help opens. The navigation pane appears on the left. For example:

In some browsers, you may need to click the Show link in the upper-left to display the left navigation pane.

  1. Click to view the list of topics. Then, click to open the desired book.

All of the instructional or "how-to" topics begin with the words "how to".

  1. Select the desired "how-to" topic from the list to view the instructions.

The topic opens in the main viewer.

Using Links in Help Topics

As you read information in a topic, you will come across words or phrases that have a blue underline. These underlined words and phrases are called hyperlinks. Hyperlinks inside of a topic connect that topic to related information. When you click the hyperlink, you immediately jump to the related information. Sometimes the information is somewhere in the same topic you are reading. Other times, the information is in a different topic. To get back to your original location, simply click your browser's Back button.

You can also move back and forward by right-clicking your mouse button and selecting Back or Forward from the displayed menu.

Lightbulb Symbol

The lightbulb symbol marks information of special interest, suggestions, and tips and tricks for using the application.

Opening the Help in a Separate Window

The Help opens in a separate browser tab. If you want to open the Help in a new window so that you can view the Help contents alongside a page in the application, do the following:

  1. From a page in the application, select the Help link in the upper-right corner.

  2. Right-click the My Own Church Help option or the Help with this Page option.

The following menu is displayed:

  1. Select the Open link in new window option.

The Help opens in a new window.

Moving and Resizing the Help Window

The Help may be positioned on top of the application page. You can move the Help window and re-size it so that the application page is visible. Use one or both of the following methods to make the application page visible:

       Move the Help window by positioning your cursor at the very top of the window in the area above the tab. Then, press and hold the left mouse button while dragging the window until it is in the location you want.

       Resize the Help window by positioning your cursor anywhere along the edge window until your cursor changes into a double-arrow cursor: . Then, press and hold the left mouse button while dragging the window's edge until the window is the size you want and the application page is visible.

Using the Navigation Pane to Find a Topic

In some browsers, you may need to click the Show link in the upper-left to display the left navigation pane.

The Navigation pane appears on the left side of the Help window:

Use these buttons at the top of this pane to quickly get to the information you need:

       Contents: opens the Contents list, which contains a list of titles that link to main topics in the Help. Not all of the topics in the Help are listed in the Contents. Within a topic, you may encounter links to sub-topics that provide Help related to the topic you are currently viewing. Browse through the list to find the topic you need. Then, click the link to open the topic and view the information. For details, see Contents Search.

       Index: opens the Index, an alphabetic listing of words and phrases included in the Help. Search the index by entering a word or phrase. For details, see Index Search.

       Search: opens the Search function, which lets you search the Help for specific phrases or keywords. For details, see Keyword Search.

To close the navigation pane, click :

Contents Search

The Contents list organizes the Help content and provides an easy way for you to display a Help topic.

  1. In the navigation pane, click to display the table of contents listing for the Help:

  1. To open a book of Help topic, click a closed book icon .

  2. Select the topic title.

The Help topic for the selected title opens in the right pane.

  1. To close the book, click the open book icon .

Index Search

Use the index to search for topics in the Help that contain a specific word.

  1. In the navigation pane, click to display the search box.

  2. Type the word you are looking for in the search box. For example:

If the keyword is in the index, it is highlighted and a list of index entries are displayed, as shown in the following illustration:

  1. Select an index entry to display the associated Help topic:

The Help topic is displayed in the right pane.

Keyword Search

You can search the Help for every topic that contains a specific keyword or keyword string.

  1. In the navigation pane, click to display the search box.

  2. Type the word or words you are looking for in the search box. For example:

You can search for multiple words. Just type them in the search box, separating them with spaces. For example, if you are searching for how to use the Help, type "how to use Help" or "use Help".

  1. Leave the Highlight search results option selected if you want the keyword highlighted every time it appears in a Help topic.

  2. Click .

A list of topics containing your search term is displayed in the left pane. Topics are listed in order of relevance, and a ranking score (for example, 1, 2, 3) is displayed to the right of each topic. The score indicates how frequently the keyword appears in the topic.

  1. Select the topic title to view the Help contents.

The Help topic is displayed in the right pane.

If you checked the option to highlight search results, the keyword is highlighted wherever it appears in the selected Help topic. In the illustration below, the user is searching the Help for the keyword "password". So every time the word appears in the selected Help topic, it is highlighted.

  1. If you have a long list of search results, use the buttons at the bottom of the left pane to page through the list of remaining search results topics.

Using Your Browser's Back Button to Go Back to Your Previous Location

You can use your browser's Back button to go back to your previous location in the Help:

       If you click a link on a Help page and, as a result, move to a different page, clicking the Back button gets you back to the page you were on.

       If you click a link on a Help page and, as a result, jump to a different location on the same page, clicking the Back button gets you back to your previous location on the page.

<Back to top> Link

The <Back to top> link appears at the bottom of the Help topic's page. Click the link to jump to the top of the page.

Closing the Help

To close the Help window, click the X on the Help topic's tab, as shown in this illustration:

 

 

Related Topics

 

 

 

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06-30-2017_v4.4.0.00

Adobe RoboHelp v11.0.0.179

 

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